This document outlines how we collect, use, and share your information when you access or use any of the services offered through wp-support.com (the “Service”). By using our Service, you agree to the terms outlined below. This policy is part of our broader Terms and Conditions.

✅ Use of the Service
By accessing our website or subscribing to any of our plans, you agree to allow us to collect specific types of information to deliver the services effectively and enhance your experience.

📌 Data We Collect
If you register or purchase a service on wp-support.com, we may collect:
Email address
Full name
Phone number
Billing/shipping address

Cookies and usage data
Session and device information
If you're only browsing the website and not signing up, you may visit anonymously. No payment details are collected unless you purchase a service.

📊 Usage Data
We automatically collect certain data during your session, including:

IP address
Browser type and version
Pages visited
Time spent on each page
Device and diagnostic data
This helps us monitor and improve our Service.

💳 Payment Information
When making a purchase, we collect billing address, phone number, and payment details. Payment data (e.g., credit card number) is securely passed to our payment gateway. Only the last four digits and expiry date are stored for billing reminders.

🍪 Cookies & Tracking
We use cookies for session management, preferences, and analytics. Declining cookies may limit access to certain features.
Types of cookies used:
Session Cookies
Preference Cookies
Security Cookies

🔐 Security
We use Secure Socket Layer (SSL) encryption and best practices to protect your data. Sensitive payment data is never stored on our servers.

This section describes your privacy rights and how wp-support.com manages and protects your personal data in line with applicable data protection laws.

🔄 Data Use
Your information is used to:

Provide and manage services

Process orders

Communicate updates or issues

Enhance your support experience

Detect and prevent fraud

Analyze usage for improvements

🤝 Third-Party Services
We may share your data with trusted third-party providers (e.g., payment gateways, analytics) who help us operate our business. These partners are contractually obligated to maintain data confidentiality.

📍 Data Transfers
Your personal data may be transferred across jurisdictions with varying data protection laws. We ensure adequate protection regardless of where your data is processed.

🔓 Legal Disclosures
We may disclose your data in cases involving:

Legal obligations or court orders

Fraud investigations

Enforcement of our Terms of Service

Protection of our rights and users’ safety

👶 Children's Privacy
Our services are not intended for users under 18 years of age. If we find that a child has submitted personal data, we will take immediate steps to delete the data.

📬 Policy Updates
We may update this Privacy Policy. Changes will be announced via email or on the website. We recommend checking this policy regularly.

🧾 Consent
By using wp-support.com, you agree to this Privacy Policy and our practices concerning your personal information.

📞 Contact Information
If you have any questions, please reach out to:

Address:
15442 Ventura Blvd., Ste 201-1129, Sherman Oaks, California, 91403
Phone:
+1 877-404-7229